"I discovered DollsForYou.com randomly. It is because I had unsatisfactory customer service from another bobblehead company. With DollsForYou, it was wonderful. I was on Vacation in between and did not have good Wi Fi connection. The company helped to speed up the process by approving it for me. The product actually left the factory on time as predicted on Sept 9th. I was very impressed. I was even more impressed when I received the product. Very good workmanship and it looks like the person I am gifting it to this holiday.  I am very happy with your customer service and your company. I highly recommend it." Ilene K. (Sept.11,2016)